By Linda Sherwin / March 24, 2019

I was visiting my Mom recently in the hospital, and as I walked to her room each day, I noticed something specific. 

Most of the staff – the doctors and the nurses – walked around looking very stern. Not just serious – which I could understand, because they were dealing with people’s lives – but stern. As well, they seemed to avoid any eye contact whatsoever. And I was just a visitor!

Could it possibly have helped the patients and the visitors to have a bit of a smile on your face? I know they want to appear solemn and respectful, but a smile could make a big difference!

I believe that how people are around you becomes infectious to you. I met a friend once, and she was in a bad mood simply because someone on the elevator she used to reach our meeting spot was in a bad mood and it “infected” her! It actually took her a while to “shake it off.”

Now, I’m not suggesting that the medical staff, or anyone for that matter, walk the halls in gales of laughter! But a smile could make a big difference!

And let THAT be infectious to other people around you! 

You have no idea what difference that could make to someone. If they are having a bad day or even if they are having a good day, it might just make them feel that much better! 

This is part of that body language that we have talked about before. And you have no idea – whether you know the person or not – what difference you could make to their day! 
So please SMILE!

To Being Heard,


About the author

Linda Sherwin

Linda Sherwin has over 20 years extensive experience in corporate facilitations, coaching, keynotes and presentations in domestic and international markets. Known for her passionate presentation style and high energy, Linda teaches her clients how to tap into their own personal effectiveness to improve the bottomline by encouraging authentic communication at all levels of the organization. Linda is a published author of the Amazon #1 Best Seller All the Workplace is a Stage: Acting Techniques to Create Award-Winning Business Performance.